The construction of a scorecard of information technology in a company

Autores
Pérez Lorences, Patricia; García Ávila, Lourdes
Año de publicación
2014
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
Fil: Pérez Lorences, Patricia. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
Fil: García Ávila, Lourdes. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company.
Materia
Technologies information
BSC IT
IT balanced scorecard
Balanced scorecard
Nivel de accesibilidad
acceso abierto
Condiciones de uso
Atribución-NoComercial-CompartirIgual 4.0 Internacional
Repositorio
Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)
Institución
Universidad Nacional de Misiones
OAI Identificador
oai:rid.unam.edu.ar:20.500.12219/4628
Acceder
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network_name_str Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)
spelling The construction of a scorecard of information technology in a companyPérez Lorences, PatriciaGarcía Ávila, LourdesTechnologies informationBSC ITIT balanced scorecardBalanced scorecardFil: Pérez Lorences, Patricia. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.Fil: García Ávila, Lourdes. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company.Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración2014-06-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdf271 KBhttps://hdl.handle.net/20.500.12219/4628enginfo:eu-repo/semantics/altIdentifier/urn/https://visiondefuturo.fce.unam.edu.ar/index.php/visiondefuturo/article/view/679/608info:eu-repo/semantics/openAccessAtribución-NoComercial-CompartirIgual 4.0 Internacionalhttp://creativecommons.org/licenses/by-nc-sa/4.0/reponame:Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)instname:Universidad Nacional de Misiones2025-09-04T11:42:47Zoai:rid.unam.edu.ar:20.500.12219/4628instacron:UNAMInstitucionalhttps://rid.unam.edu.ar/Universidad públicahttps://www.unam.edu.ar/https://rid.unam.edu.ar/oai/rsnrdArgentinaopendoar:2025-09-04 11:42:47.739Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM) - Universidad Nacional de Misionesfalse
dc.title.none.fl_str_mv The construction of a scorecard of information technology in a company
title The construction of a scorecard of information technology in a company
spellingShingle The construction of a scorecard of information technology in a company
Pérez Lorences, Patricia
Technologies information
BSC IT
IT balanced scorecard
Balanced scorecard
title_short The construction of a scorecard of information technology in a company
title_full The construction of a scorecard of information technology in a company
title_fullStr The construction of a scorecard of information technology in a company
title_full_unstemmed The construction of a scorecard of information technology in a company
title_sort The construction of a scorecard of information technology in a company
dc.creator.none.fl_str_mv Pérez Lorences, Patricia
García Ávila, Lourdes
author Pérez Lorences, Patricia
author_facet Pérez Lorences, Patricia
García Ávila, Lourdes
author_role author
author2 García Ávila, Lourdes
author2_role author
dc.subject.none.fl_str_mv Technologies information
BSC IT
IT balanced scorecard
Balanced scorecard
topic Technologies information
BSC IT
IT balanced scorecard
Balanced scorecard
dc.description.none.fl_txt_mv Fil: Pérez Lorences, Patricia. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
Fil: García Ávila, Lourdes. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company.
description Fil: Pérez Lorences, Patricia. Universidad Central Marta Abreu de las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
publishDate 2014
dc.date.none.fl_str_mv 2014-06-19
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://hdl.handle.net/20.500.12219/4628
url https://hdl.handle.net/20.500.12219/4628
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/urn/https://visiondefuturo.fce.unam.edu.ar/index.php/visiondefuturo/article/view/679/608
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
Atribución-NoComercial-CompartirIgual 4.0 Internacional
http://creativecommons.org/licenses/by-nc-sa/4.0/
eu_rights_str_mv openAccess
rights_invalid_str_mv Atribución-NoComercial-CompartirIgual 4.0 Internacional
http://creativecommons.org/licenses/by-nc-sa/4.0/
dc.format.none.fl_str_mv application/pdf
application/pdf
271 KB
dc.publisher.none.fl_str_mv Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración
publisher.none.fl_str_mv Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración
dc.source.none.fl_str_mv reponame:Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)
instname:Universidad Nacional de Misiones
reponame_str Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)
collection Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM)
instname_str Universidad Nacional de Misiones
repository.name.fl_str_mv Repositorio Institucional Digital de la Universidad Nacional de Misiones (UNaM) - Universidad Nacional de Misiones
repository.mail.fl_str_mv
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