Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)

Autores
Belalcázar Villamar, Alberto; Díaz, Francisco Javier
Año de publicación
2016
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
In a context of increasingly demanding and eager users for the use of the technology, the areas of information and communications technology (ICT) acquire a leading role in the organizations due to the support and input that they provide. The constant and innovative growth of ICT generates in the organizations a difficult dynamic to align with their strategic objectives. This causes a gap among the strategy, the corporate objectives of the organization and the administration of IT services. In this article, a conceptual framework is proposed from a heuristic point of view concerning to the alignment of business processes with IT, using and modifying the Strategic Alignment Model (SAM) of Henderson and Venkatraman in order to achieve a value chain implemented through requests and services with the aim of aligning the strategies of the Corporate Governance, Enterprise Governance and IT Governance. A case study is presented to display how a corporate request is transformed into an IT request within the framework of the strategic objectives.
Facultad de Informática
Materia
Ciencias Informáticas
tecnología de la información
Organización y Administración
Strategic Alignment Model (SAM)
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by/3.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/52385

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network_name_str SEDICI (UNLP)
spelling Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)Belalcázar Villamar, AlbertoDíaz, Francisco JavierCiencias Informáticastecnología de la informaciónOrganización y AdministraciónStrategic Alignment Model (SAM)In a context of increasingly demanding and eager users for the use of the technology, the areas of information and communications technology (ICT) acquire a leading role in the organizations due to the support and input that they provide. The constant and innovative growth of ICT generates in the organizations a difficult dynamic to align with their strategic objectives. This causes a gap among the strategy, the corporate objectives of the organization and the administration of IT services. In this article, a conceptual framework is proposed from a heuristic point of view concerning to the alignment of business processes with IT, using and modifying the Strategic Alignment Model (SAM) of Henderson and Venkatraman in order to achieve a value chain implemented through requests and services with the aim of aligning the strategies of the Corporate Governance, Enterprise Governance and IT Governance. A case study is presented to display how a corporate request is transformed into an IT request within the framework of the strategic objectives.Facultad de Informática2016-04info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArticulohttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdf52-58http://sedici.unlp.edu.ar/handle/10915/52385enginfo:eu-repo/semantics/altIdentifier/url/http://journal.info.unlp.edu.ar/wp-content/uploads/2015/10/JCST-42-Paper-7.pdfinfo:eu-repo/semantics/altIdentifier/issn/1666-6038info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/3.0/Creative Commons Attribution 3.0 Unported (CC BY 3.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-29T11:04:39Zoai:sedici.unlp.edu.ar:10915/52385Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-29 11:04:40.107SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
title Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
spellingShingle Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
Belalcázar Villamar, Alberto
Ciencias Informáticas
tecnología de la información
Organización y Administración
Strategic Alignment Model (SAM)
title_short Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
title_full Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
title_fullStr Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
title_full_unstemmed Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
title_sort Towards the Strategic Alignment of Corporate Services with IT, applying Strategic Alignment Model (SAM)
dc.creator.none.fl_str_mv Belalcázar Villamar, Alberto
Díaz, Francisco Javier
author Belalcázar Villamar, Alberto
author_facet Belalcázar Villamar, Alberto
Díaz, Francisco Javier
author_role author
author2 Díaz, Francisco Javier
author2_role author
dc.subject.none.fl_str_mv Ciencias Informáticas
tecnología de la información
Organización y Administración
Strategic Alignment Model (SAM)
topic Ciencias Informáticas
tecnología de la información
Organización y Administración
Strategic Alignment Model (SAM)
dc.description.none.fl_txt_mv In a context of increasingly demanding and eager users for the use of the technology, the areas of information and communications technology (ICT) acquire a leading role in the organizations due to the support and input that they provide. The constant and innovative growth of ICT generates in the organizations a difficult dynamic to align with their strategic objectives. This causes a gap among the strategy, the corporate objectives of the organization and the administration of IT services. In this article, a conceptual framework is proposed from a heuristic point of view concerning to the alignment of business processes with IT, using and modifying the Strategic Alignment Model (SAM) of Henderson and Venkatraman in order to achieve a value chain implemented through requests and services with the aim of aligning the strategies of the Corporate Governance, Enterprise Governance and IT Governance. A case study is presented to display how a corporate request is transformed into an IT request within the framework of the strategic objectives.
Facultad de Informática
description In a context of increasingly demanding and eager users for the use of the technology, the areas of information and communications technology (ICT) acquire a leading role in the organizations due to the support and input that they provide. The constant and innovative growth of ICT generates in the organizations a difficult dynamic to align with their strategic objectives. This causes a gap among the strategy, the corporate objectives of the organization and the administration of IT services. In this article, a conceptual framework is proposed from a heuristic point of view concerning to the alignment of business processes with IT, using and modifying the Strategic Alignment Model (SAM) of Henderson and Venkatraman in order to achieve a value chain implemented through requests and services with the aim of aligning the strategies of the Corporate Governance, Enterprise Governance and IT Governance. A case study is presented to display how a corporate request is transformed into an IT request within the framework of the strategic objectives.
publishDate 2016
dc.date.none.fl_str_mv 2016-04
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info:eu-repo/semantics/publishedVersion
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format article
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dc.language.none.fl_str_mv eng
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info:eu-repo/semantics/altIdentifier/issn/1666-6038
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
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eu_rights_str_mv openAccess
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Creative Commons Attribution 3.0 Unported (CC BY 3.0)
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