Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study

Autores
Galmarini, Mara Virginia; Symoneaux, R.; Chollet, S.; Zamora, María Clara
Año de publicación
2012
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
Fil: Galmarini, Mara Virginia. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; Argentina
Fil: Galmarini, Mara Virginia. Consejo Nacional de Investigaciones Científicas y Técnias; Argentina
Fil: Symoneaux, R. Université Nantes Angers Le Mans; Francia
Fil: Chollet, S. Université Catholique de Lille; Francia
Fil: Zamora, María Clara. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; Argentina
Fil: Zamora, María Clara. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Abstract: Apple consumers’ expectations in Argentina and France were studied by comment analysis of open-ended questions. In an on-line survey consumers stated: attributes which defined quality in an apple; visual, flavor and texture characteristics they liked/ did not like to find in an apple. Influence of country, consumption frequency and cultivar knowledge were analyzed by contingency tables, Chi-square per cell tests and Multiple Factor Analysis. Consumers’ quality expectations were not the same in both countries. Argentineans and French consumers agreed that quality apples should be juicy (most used term in both countries), tasty, firm and fresh. However, for Argentineans quality was more related to visual characteristics, whereas for French it was driven by flavor. Argentineans used more words but French were more specific, particularly for flavour description. Moreover, frequency of consumption, varieties knowledge and the number of terms given were highly related. Frequent consumers knew more varieties and were more prolific in relation to flavour. Less frequent consumers knew fewer apple varieties and gave more words in the visual category. The use of comment analysis allowed identifying the terms that consumers used in their day to day life to describe apples, finding separately likes and dislikes, in spite of the different languages
Fuente
Appetite. 2013;62:27–36
Materia
ENCUESTAS AL CONSUMIDOR
CONSUMIDORES
ALIMENTOS
ENCUESTAS DE INTERNET
Nivel de accesibilidad
acceso abierto
Condiciones de uso
https://creativecommons.org/licenses/by-nc-sa/4.0/
Repositorio
Repositorio Institucional (UCA)
Institución
Pontificia Universidad Católica Argentina
OAI Identificador
oai:ucacris:123456789/5497
Acceder
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repository_id_str 2585
network_name_str Repositorio Institucional (UCA)
spelling Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural studyGalmarini, Mara VirginiaSymoneaux, R.Chollet, S.Zamora, María ClaraENCUESTAS AL CONSUMIDORCONSUMIDORESALIMENTOSENCUESTAS DE INTERNETFil: Galmarini, Mara Virginia. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; ArgentinaFil: Galmarini, Mara Virginia. Consejo Nacional de Investigaciones Científicas y Técnias; ArgentinaFil: Symoneaux, R. Université Nantes Angers Le Mans; FranciaFil: Chollet, S. Université Catholique de Lille; FranciaFil: Zamora, María Clara. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; ArgentinaFil: Zamora, María Clara. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaAbstract: Apple consumers’ expectations in Argentina and France were studied by comment analysis of open-ended questions. In an on-line survey consumers stated: attributes which defined quality in an apple; visual, flavor and texture characteristics they liked/ did not like to find in an apple. Influence of country, consumption frequency and cultivar knowledge were analyzed by contingency tables, Chi-square per cell tests and Multiple Factor Analysis. Consumers’ quality expectations were not the same in both countries. Argentineans and French consumers agreed that quality apples should be juicy (most used term in both countries), tasty, firm and fresh. However, for Argentineans quality was more related to visual characteristics, whereas for French it was driven by flavor. Argentineans used more words but French were more specific, particularly for flavour description. Moreover, frequency of consumption, varieties knowledge and the number of terms given were highly related. Frequent consumers knew more varieties and were more prolific in relation to flavour. Less frequent consumers knew fewer apple varieties and gave more words in the visual category. The use of comment analysis allowed identifying the terms that consumers used in their day to day life to describe apples, finding separately likes and dislikes, in spite of the different languagesElsevier2012info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfhttps://repositorio.uca.edu.ar/handle/123456789/54970195-666310.1016/j.appet.2012.11.006Galmarini, M.V., Symoneaux, R., Chollet, S. y M.C. Zamora. 2012. Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study [en línea]. Appetite. 2013;62:27-36 doi:10.1016/j.appet.2012.11.006. Disponible en: https://repositorio.uca.edu.ar/handle/123456789/5497Appetite. 2013;62:27–36reponame:Repositorio Institucional (UCA)instname:Pontificia Universidad Católica ArgentinaengARGENTINAFRANCIAinfo:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/4.0/2025-07-03T10:56:07Zoai:ucacris:123456789/5497instacron:UCAInstitucionalhttps://repositorio.uca.edu.ar/Universidad privadaNo correspondehttps://repositorio.uca.edu.ar/oaiclaudia_fernandez@uca.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:25852025-07-03 10:56:07.981Repositorio Institucional (UCA) - Pontificia Universidad Católica Argentinafalse
dc.title.none.fl_str_mv Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
title Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
spellingShingle Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
Galmarini, Mara Virginia
ENCUESTAS AL CONSUMIDOR
CONSUMIDORES
ALIMENTOS
ENCUESTAS DE INTERNET
title_short Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
title_full Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
title_fullStr Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
title_full_unstemmed Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
title_sort Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study
dc.creator.none.fl_str_mv Galmarini, Mara Virginia
Symoneaux, R.
Chollet, S.
Zamora, María Clara
author Galmarini, Mara Virginia
author_facet Galmarini, Mara Virginia
Symoneaux, R.
Chollet, S.
Zamora, María Clara
author_role author
author2 Symoneaux, R.
Chollet, S.
Zamora, María Clara
author2_role author
author
author
dc.subject.none.fl_str_mv ENCUESTAS AL CONSUMIDOR
CONSUMIDORES
ALIMENTOS
ENCUESTAS DE INTERNET
topic ENCUESTAS AL CONSUMIDOR
CONSUMIDORES
ALIMENTOS
ENCUESTAS DE INTERNET
dc.description.none.fl_txt_mv Fil: Galmarini, Mara Virginia. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; Argentina
Fil: Galmarini, Mara Virginia. Consejo Nacional de Investigaciones Científicas y Técnias; Argentina
Fil: Symoneaux, R. Université Nantes Angers Le Mans; Francia
Fil: Chollet, S. Université Catholique de Lille; Francia
Fil: Zamora, María Clara. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; Argentina
Fil: Zamora, María Clara. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Abstract: Apple consumers’ expectations in Argentina and France were studied by comment analysis of open-ended questions. In an on-line survey consumers stated: attributes which defined quality in an apple; visual, flavor and texture characteristics they liked/ did not like to find in an apple. Influence of country, consumption frequency and cultivar knowledge were analyzed by contingency tables, Chi-square per cell tests and Multiple Factor Analysis. Consumers’ quality expectations were not the same in both countries. Argentineans and French consumers agreed that quality apples should be juicy (most used term in both countries), tasty, firm and fresh. However, for Argentineans quality was more related to visual characteristics, whereas for French it was driven by flavor. Argentineans used more words but French were more specific, particularly for flavour description. Moreover, frequency of consumption, varieties knowledge and the number of terms given were highly related. Frequent consumers knew more varieties and were more prolific in relation to flavour. Less frequent consumers knew fewer apple varieties and gave more words in the visual category. The use of comment analysis allowed identifying the terms that consumers used in their day to day life to describe apples, finding separately likes and dislikes, in spite of the different languages
description Fil: Galmarini, Mara Virginia. Pontificia Universidad Católica Argentina. Facultad de Ingeniería y Ciencias Agrarias; Argentina
publishDate 2012
dc.date.none.fl_str_mv 2012
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://repositorio.uca.edu.ar/handle/123456789/5497
0195-6663
10.1016/j.appet.2012.11.006
Galmarini, M.V., Symoneaux, R., Chollet, S. y M.C. Zamora. 2012. Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study [en línea]. Appetite. 2013;62:27-36 doi:10.1016/j.appet.2012.11.006. Disponible en: https://repositorio.uca.edu.ar/handle/123456789/5497
url https://repositorio.uca.edu.ar/handle/123456789/5497
identifier_str_mv 0195-6663
10.1016/j.appet.2012.11.006
Galmarini, M.V., Symoneaux, R., Chollet, S. y M.C. Zamora. 2012. Understanding apple consumers' expectations in terms of likes and dislikes : use of comment analysis in a cross-cultural study [en línea]. Appetite. 2013;62:27-36 doi:10.1016/j.appet.2012.11.006. Disponible en: https://repositorio.uca.edu.ar/handle/123456789/5497
dc.language.none.fl_str_mv eng
language eng
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by-nc-sa/4.0/
eu_rights_str_mv openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-sa/4.0/
dc.format.none.fl_str_mv application/pdf
dc.coverage.none.fl_str_mv ARGENTINA
FRANCIA
dc.publisher.none.fl_str_mv Elsevier
publisher.none.fl_str_mv Elsevier
dc.source.none.fl_str_mv Appetite. 2013;62:27–36
reponame:Repositorio Institucional (UCA)
instname:Pontificia Universidad Católica Argentina
reponame_str Repositorio Institucional (UCA)
collection Repositorio Institucional (UCA)
instname_str Pontificia Universidad Católica Argentina
repository.name.fl_str_mv Repositorio Institucional (UCA) - Pontificia Universidad Católica Argentina
repository.mail.fl_str_mv claudia_fernandez@uca.edu.ar
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score 13.070432

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