Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age

Autores
Janowski, Tomasz; Estevez, Elsa Clara; Baguma, Rehema
Año de publicación
2018
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy and service processes (participatory paradigm). The recent trend is the administration empowering citizens to create public value by themselves, through socio-technical systems that bring data, services, technologies and people together to respond to changing societal needs. Such systems are called “platforms” and the trend is called “platform paradigm”. The aim of this article is to offer a conceptual framework for citizen-administration relationships under the platform paradigm. While existing models of citizen-administration relationships mainly focus on specific types of relationships, e.g. citizen trust versus administrative transparency, or citizen satisfaction versus administrative performance, the proposed framework identifies a comprehensive set of relationships that explain how decisions by citizens or administration and the policy environment mutually agreed by them contribute to shaping such relationships and building individual and collective capacity for pursuing sustainable development. The framework comprises 15 types of relationships organized along the four governance paradigms. It is illustrated through the analysis of 11 case studies published in the current issue. Based on this analysis, the article also formulates some insights that are relevant to researchers and policymakers who intend to utilize platform governance for sustainable development.
Fil: Janowski, Tomasz. Gdańsk University of Technology; Polonia. Danube University Krems; Australia
Fil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; Argentina
Fil: Baguma, Rehema. Makarere University; Uganda
Materia
CITIZEN-ADMINISTRATION RELATIONSHIPS
DIGITAL GOVERNMENT
PLATFORM GOVERNANCE
PUBLIC GOVERNANCE
SUSTAINABLE DEVELOPMENT
Nivel de accesibilidad
acceso abierto
Condiciones de uso
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Repositorio
CONICET Digital (CONICET)
Institución
Consejo Nacional de Investigaciones Científicas y Técnicas
OAI Identificador
oai:ri.conicet.gov.ar:11336/88592
Acceder
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network_acronym_str CONICETDig
repository_id_str 3498
network_name_str CONICET Digital (CONICET)
spelling Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital ageJanowski, TomaszEstevez, Elsa ClaraBaguma, RehemaCITIZEN-ADMINISTRATION RELATIONSHIPSDIGITAL GOVERNMENTPLATFORM GOVERNANCEPUBLIC GOVERNANCESUSTAINABLE DEVELOPMENThttps://purl.org/becyt/ford/1.2https://purl.org/becyt/ford/1Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy and service processes (participatory paradigm). The recent trend is the administration empowering citizens to create public value by themselves, through socio-technical systems that bring data, services, technologies and people together to respond to changing societal needs. Such systems are called “platforms” and the trend is called “platform paradigm”. The aim of this article is to offer a conceptual framework for citizen-administration relationships under the platform paradigm. While existing models of citizen-administration relationships mainly focus on specific types of relationships, e.g. citizen trust versus administrative transparency, or citizen satisfaction versus administrative performance, the proposed framework identifies a comprehensive set of relationships that explain how decisions by citizens or administration and the policy environment mutually agreed by them contribute to shaping such relationships and building individual and collective capacity for pursuing sustainable development. The framework comprises 15 types of relationships organized along the four governance paradigms. It is illustrated through the analysis of 11 case studies published in the current issue. Based on this analysis, the article also formulates some insights that are relevant to researchers and policymakers who intend to utilize platform governance for sustainable development.Fil: Janowski, Tomasz. Gdańsk University of Technology; Polonia. Danube University Krems; AustraliaFil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; ArgentinaFil: Baguma, Rehema. Makarere University; UgandaElsevier Ltd2018-10info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/88592Janowski, Tomasz; Estevez, Elsa Clara; Baguma, Rehema; Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age; Elsevier Ltd; Government Information Quarterly; 35; 4; 10-2018; S1-S160740-624XCONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/url/https://www.sciencedirect.com/science/article/pii/S0740624X18303836info:eu-repo/semantics/altIdentifier/doi/10.1016/j.giq.2018.09.002info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-09-29T09:42:42Zoai:ri.conicet.gov.ar:11336/88592instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-09-29 09:42:43.006CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse
dc.title.none.fl_str_mv Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
title Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
spellingShingle Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
Janowski, Tomasz
CITIZEN-ADMINISTRATION RELATIONSHIPS
DIGITAL GOVERNMENT
PLATFORM GOVERNANCE
PUBLIC GOVERNANCE
SUSTAINABLE DEVELOPMENT
title_short Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
title_full Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
title_fullStr Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
title_full_unstemmed Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
title_sort Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age
dc.creator.none.fl_str_mv Janowski, Tomasz
Estevez, Elsa Clara
Baguma, Rehema
author Janowski, Tomasz
author_facet Janowski, Tomasz
Estevez, Elsa Clara
Baguma, Rehema
author_role author
author2 Estevez, Elsa Clara
Baguma, Rehema
author2_role author
author
dc.subject.none.fl_str_mv CITIZEN-ADMINISTRATION RELATIONSHIPS
DIGITAL GOVERNMENT
PLATFORM GOVERNANCE
PUBLIC GOVERNANCE
SUSTAINABLE DEVELOPMENT
topic CITIZEN-ADMINISTRATION RELATIONSHIPS
DIGITAL GOVERNMENT
PLATFORM GOVERNANCE
PUBLIC GOVERNANCE
SUSTAINABLE DEVELOPMENT
purl_subject.fl_str_mv https://purl.org/becyt/ford/1.2
https://purl.org/becyt/ford/1
dc.description.none.fl_txt_mv Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy and service processes (participatory paradigm). The recent trend is the administration empowering citizens to create public value by themselves, through socio-technical systems that bring data, services, technologies and people together to respond to changing societal needs. Such systems are called “platforms” and the trend is called “platform paradigm”. The aim of this article is to offer a conceptual framework for citizen-administration relationships under the platform paradigm. While existing models of citizen-administration relationships mainly focus on specific types of relationships, e.g. citizen trust versus administrative transparency, or citizen satisfaction versus administrative performance, the proposed framework identifies a comprehensive set of relationships that explain how decisions by citizens or administration and the policy environment mutually agreed by them contribute to shaping such relationships and building individual and collective capacity for pursuing sustainable development. The framework comprises 15 types of relationships organized along the four governance paradigms. It is illustrated through the analysis of 11 case studies published in the current issue. Based on this analysis, the article also formulates some insights that are relevant to researchers and policymakers who intend to utilize platform governance for sustainable development.
Fil: Janowski, Tomasz. Gdańsk University of Technology; Polonia. Danube University Krems; Australia
Fil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; Argentina
Fil: Baguma, Rehema. Makarere University; Uganda
description Changing governance paradigms has been shaping and reshaping the landscape of citizen-administration relationships, from impartial application of rules and regulations by administration to exercise its authority over citizens (bureaucratic paradigm), through provision of public services by administration to fulfil the needs of citizens (consumerist paradigm), to responsibility-sharing between administration and citizens for policy and service processes (participatory paradigm). The recent trend is the administration empowering citizens to create public value by themselves, through socio-technical systems that bring data, services, technologies and people together to respond to changing societal needs. Such systems are called “platforms” and the trend is called “platform paradigm”. The aim of this article is to offer a conceptual framework for citizen-administration relationships under the platform paradigm. While existing models of citizen-administration relationships mainly focus on specific types of relationships, e.g. citizen trust versus administrative transparency, or citizen satisfaction versus administrative performance, the proposed framework identifies a comprehensive set of relationships that explain how decisions by citizens or administration and the policy environment mutually agreed by them contribute to shaping such relationships and building individual and collective capacity for pursuing sustainable development. The framework comprises 15 types of relationships organized along the four governance paradigms. It is illustrated through the analysis of 11 case studies published in the current issue. Based on this analysis, the article also formulates some insights that are relevant to researchers and policymakers who intend to utilize platform governance for sustainable development.
publishDate 2018
dc.date.none.fl_str_mv 2018-10
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/11336/88592
Janowski, Tomasz; Estevez, Elsa Clara; Baguma, Rehema; Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age; Elsevier Ltd; Government Information Quarterly; 35; 4; 10-2018; S1-S16
0740-624X
CONICET Digital
CONICET
url http://hdl.handle.net/11336/88592
identifier_str_mv Janowski, Tomasz; Estevez, Elsa Clara; Baguma, Rehema; Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age; Elsevier Ltd; Government Information Quarterly; 35; 4; 10-2018; S1-S16
0740-624X
CONICET Digital
CONICET
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/url/https://www.sciencedirect.com/science/article/pii/S0740624X18303836
info:eu-repo/semantics/altIdentifier/doi/10.1016/j.giq.2018.09.002
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
eu_rights_str_mv openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Elsevier Ltd
publisher.none.fl_str_mv Elsevier Ltd
dc.source.none.fl_str_mv reponame:CONICET Digital (CONICET)
instname:Consejo Nacional de Investigaciones Científicas y Técnicas
reponame_str CONICET Digital (CONICET)
collection CONICET Digital (CONICET)
instname_str Consejo Nacional de Investigaciones Científicas y Técnicas
repository.name.fl_str_mv CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas
repository.mail.fl_str_mv dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar
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score 13.070432

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