Conversational interfaces and the Web

Autores
Ripa, Gonzalo
Año de publicación
2022
Idioma
inglés
Tipo de recurso
documento de conferencia
Estado
versión publicada
Descripción
Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications.
Facultad de Informática
Materia
Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-nc-sa/4.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/158904

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spelling Conversational interfaces and the WebRipa, GonzaloCiencias Informáticasconversational interfaceschatbotsvoice user interfacesend-user developmentweb contentsConversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications.Facultad de Informática2022info:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionObjeto de conferenciahttp://purl.org/coar/resource_type/c_5794info:ar-repo/semantics/documentoDeConferenciaapplication/pdf212-218http://sedici.unlp.edu.ar/handle/10915/158904enginfo:eu-repo/semantics/altIdentifier/isbn/978-950-34-2303-5info:eu-repo/semantics/reference/hdl/10915/158339info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-sa/4.0/Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-03T11:13:29Zoai:sedici.unlp.edu.ar:10915/158904Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-03 11:13:29.335SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv Conversational interfaces and the Web
title Conversational interfaces and the Web
spellingShingle Conversational interfaces and the Web
Ripa, Gonzalo
Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
title_short Conversational interfaces and the Web
title_full Conversational interfaces and the Web
title_fullStr Conversational interfaces and the Web
title_full_unstemmed Conversational interfaces and the Web
title_sort Conversational interfaces and the Web
dc.creator.none.fl_str_mv Ripa, Gonzalo
author Ripa, Gonzalo
author_facet Ripa, Gonzalo
author_role author
dc.subject.none.fl_str_mv Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
topic Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
dc.description.none.fl_txt_mv Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications.
Facultad de Informática
description Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications.
publishDate 2022
dc.date.none.fl_str_mv 2022
dc.type.none.fl_str_mv info:eu-repo/semantics/conferenceObject
info:eu-repo/semantics/publishedVersion
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info:ar-repo/semantics/documentoDeConferencia
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dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/isbn/978-950-34-2303-5
info:eu-repo/semantics/reference/hdl/10915/158339
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
dc.format.none.fl_str_mv application/pdf
212-218
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