Cita APA

Cardozo Herrera, P. (2017). Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government. Web

Citación estilo Chicago

Cardozo Herrera, Pablo. Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government. 2017.

Cita MLA

Cardozo Herrera, Pablo. Innovation in E-Government Services: New Framework to Improve the Effectiveness and Efficiency of Citizen Service Processes and Public Management of Decision-Making – Case of ISO/IEC 20000-1 in Government. 2017.