Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Autores
Molina, Ezequiel; Carella, Laura Fernanda; Pacheco, Ana María; Cruces, Guillermo Antonio; Gasparini, Leonardo Carlos
Año de publicación
2017
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis.
Centro de Estudios Distributivos, Laborales y Sociales
Materia
Ciencias Económicas
Community monitoring
Community-based
Corruption
Service delivery
Systematic review
Education
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-nc-sa/4.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/103375
Acceder
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network_name_str SEDICI (UNLP)
spelling Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic reviewMolina, EzequielCarella, Laura FernandaPacheco, Ana MaríaCruces, Guillermo AntonioGasparini, Leonardo CarlosCiencias EconómicasCommunity monitoringCommunity-basedCorruptionService deliverySystematic reviewEducationThere is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis.Centro de Estudios Distributivos, Laborales y Sociales2017info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArticulohttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdf462-499http://sedici.unlp.edu.ar/handle/10915/103375enginfo:eu-repo/semantics/altIdentifier/issn/1943-9407info:eu-repo/semantics/altIdentifier/doi/10.1080/19439342.2017.1378243info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-sa/4.0/Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-10-22T17:03:17Zoai:sedici.unlp.edu.ar:10915/103375Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-10-22 17:03:17.631SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
title Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
spellingShingle Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
Molina, Ezequiel
Ciencias Económicas
Community monitoring
Community-based
Corruption
Service delivery
Systematic review
Education
title_short Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
title_full Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
title_fullStr Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
title_full_unstemmed Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
title_sort Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review
dc.creator.none.fl_str_mv Molina, Ezequiel
Carella, Laura Fernanda
Pacheco, Ana María
Cruces, Guillermo Antonio
Gasparini, Leonardo Carlos
author Molina, Ezequiel
author_facet Molina, Ezequiel
Carella, Laura Fernanda
Pacheco, Ana María
Cruces, Guillermo Antonio
Gasparini, Leonardo Carlos
author_role author
author2 Carella, Laura Fernanda
Pacheco, Ana María
Cruces, Guillermo Antonio
Gasparini, Leonardo Carlos
author2_role author
author
author
author
dc.subject.none.fl_str_mv Ciencias Económicas
Community monitoring
Community-based
Corruption
Service delivery
Systematic review
Education
topic Ciencias Económicas
Community monitoring
Community-based
Corruption
Service delivery
Systematic review
Education
dc.description.none.fl_txt_mv There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis.
Centro de Estudios Distributivos, Laborales y Sociales
description There is a belief that allowing communities monitoring power over providers could be beneficial for improving service delivery and reducing corruption in service delivery. In community monitoring interventions (CMIs), the community is given the opportunity to observe and assess providers’ performance and provide feedback to providers and politicians. This systematic review and meta-analysis appraises and synthesises evidence on the effects of CMIs on access and quality of service delivery and corruption outcomes in low and middle-income countries. The results indicate evidence of beneficial effects of CMIs on service delivery quality and on helping to curb corruption. The potential benefits of CMIs on access to and quality of services are likely to be higher when interventions are designed so that contact between both actors are promoted, and tools for citizens to monitor agents’ performance are provided. However, more rigorous research is needed to address this hypothesis.
publishDate 2017
dc.date.none.fl_str_mv 2017
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Articulo
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://sedici.unlp.edu.ar/handle/10915/103375
url http://sedici.unlp.edu.ar/handle/10915/103375
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/issn/1943-9407
info:eu-repo/semantics/altIdentifier/doi/10.1080/19439342.2017.1378243
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
dc.format.none.fl_str_mv application/pdf
462-499
dc.source.none.fl_str_mv reponame:SEDICI (UNLP)
instname:Universidad Nacional de La Plata
instacron:UNLP
reponame_str SEDICI (UNLP)
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instname_str Universidad Nacional de La Plata
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repository.name.fl_str_mv SEDICI (UNLP) - Universidad Nacional de La Plata
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