Lightweight framework for quality assurance in SMEs

Autores
Schapiro, Ariel; Páez, Nicolás Martín
Año de publicación
2010
Idioma
inglés
Tipo de recurso
documento de conferencia
Estado
versión publicada
Descripción
Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.
Sociedad Argentina de Informática e Investigación Operativa
Materia
Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-nc-sa/4.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/152729

id SEDICI_0f3b239ecd8618c35bbe6ec8ac299a6e
oai_identifier_str oai:sedici.unlp.edu.ar:10915/152729
network_acronym_str SEDICI
repository_id_str 1329
network_name_str SEDICI (UNLP)
spelling Lightweight framework for quality assurance in SMEsSchapiro, ArielPáez, Nicolás MartínCiencias Informáticasquality measurementquality engineeringquality assuranceSmall and Medium Enterprise (SME)agileBased on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.Sociedad Argentina de Informática e Investigación Operativa2010info:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionObjeto de conferenciahttp://purl.org/coar/resource_type/c_5794info:ar-repo/semantics/documentoDeConferenciaapplication/pdf273-282http://sedici.unlp.edu.ar/handle/10915/152729enginfo:eu-repo/semantics/altIdentifier/url/http://39jaiio.sadio.org.ar/sites/default/files/39jaiio-asse-02.pdfinfo:eu-repo/semantics/altIdentifier/issn/1850-2792info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-sa/4.0/Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-29T11:39:21Zoai:sedici.unlp.edu.ar:10915/152729Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-29 11:39:21.825SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv Lightweight framework for quality assurance in SMEs
title Lightweight framework for quality assurance in SMEs
spellingShingle Lightweight framework for quality assurance in SMEs
Schapiro, Ariel
Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
title_short Lightweight framework for quality assurance in SMEs
title_full Lightweight framework for quality assurance in SMEs
title_fullStr Lightweight framework for quality assurance in SMEs
title_full_unstemmed Lightweight framework for quality assurance in SMEs
title_sort Lightweight framework for quality assurance in SMEs
dc.creator.none.fl_str_mv Schapiro, Ariel
Páez, Nicolás Martín
author Schapiro, Ariel
author_facet Schapiro, Ariel
Páez, Nicolás Martín
author_role author
author2 Páez, Nicolás Martín
author2_role author
dc.subject.none.fl_str_mv Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
topic Ciencias Informáticas
quality measurement
quality engineering
quality assurance
Small and Medium Enterprise (SME)
agile
dc.description.none.fl_txt_mv Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.
Sociedad Argentina de Informática e Investigación Operativa
description Based on their business needs, many software Small and Medium Enterprises (SMEs) differentiate through the high quality of their deliverables, compliancy with standards and alignment with engineering best practices. This paper explains how an SME in that context, successfully used a lightweight framework based on premises like self-assessment, tailoring, automation and positive peer pressure that assured a high level of service quality while removing the implied costs that would be derived from implementing a Quality Assurance (QA) department. The framework aligned with the company’s agile processes allowing teams, through the implementation of short iterations, to assess their compliancy with a tailored quality baseline and make reviews with the help of cross-teams Quality Reviewers. The result was a low cost framework that helped to grow factors like overall process quality while increasing quality perceived from the customer.
publishDate 2010
dc.date.none.fl_str_mv 2010
dc.type.none.fl_str_mv info:eu-repo/semantics/conferenceObject
info:eu-repo/semantics/publishedVersion
Objeto de conferencia
http://purl.org/coar/resource_type/c_5794
info:ar-repo/semantics/documentoDeConferencia
format conferenceObject
status_str publishedVersion
dc.identifier.none.fl_str_mv http://sedici.unlp.edu.ar/handle/10915/152729
url http://sedici.unlp.edu.ar/handle/10915/152729
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/url/http://39jaiio.sadio.org.ar/sites/default/files/39jaiio-asse-02.pdf
info:eu-repo/semantics/altIdentifier/issn/1850-2792
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
dc.format.none.fl_str_mv application/pdf
273-282
dc.source.none.fl_str_mv reponame:SEDICI (UNLP)
instname:Universidad Nacional de La Plata
instacron:UNLP
reponame_str SEDICI (UNLP)
collection SEDICI (UNLP)
instname_str Universidad Nacional de La Plata
instacron_str UNLP
institution UNLP
repository.name.fl_str_mv SEDICI (UNLP) - Universidad Nacional de La Plata
repository.mail.fl_str_mv alira@sedici.unlp.edu.ar
_version_ 1844616267832492032
score 13.070432