A conceptual model and technological support for organizational knowledge management
- Autores
- Ale, Mariel Alejandra; Toledo, Carlos Manuel; Chiotti, Omar Juan Alfredo; Galli, Maria Rosa
- Año de publicación
- 2014
- Idioma
- inglés
- Tipo de recurso
- artículo
- Estado
- versión publicada
- Descripción
- Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand the scope of this initiative, and supplying a guide for research and implementation in organizations. In this sense, the model presents KM as a highly social rather than technological process. Third; the paper briefly describes an architecture to provide a technological support for knowledge representation and retrieval activities of the proposed KM Conceptual Model. This architecture allows implementing a distributed organizational memory that helps to represent the knowledge context through an ontological model, providing a local perspective of each knowledge domain within the organization. Strategies for knowledge annotation, knowledge retrieval, and ontology evolution are briefly described and results of preliminary performance analysis are shown. Finally; based on the available literature, a comparative analysis of different KM models shows their adequacy for previously presented requirements.
Fil: Ale, Mariel Alejandra. Universidad Tecnologica Nacional. Facultad Regional Santa Fe. Centro de Investigacion y Desarrollo de Ingenieria en Sistemas de Informacion; Argentina
Fil: Toledo, Carlos Manuel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina
Fil: Chiotti, Omar Juan Alfredo. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina
Fil: Galli, Maria Rosa. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina - Materia
-
Distributed Organizational Memory
Knowledge Management
Knowledge Management Model
Ontology Evolution
Semantic Information Retrieval - Nivel de accesibilidad
- acceso abierto
- Condiciones de uso
- https://creativecommons.org/licenses/by-nc-nd/2.5/ar/
- Repositorio
- Institución
- Consejo Nacional de Investigaciones Científicas y Técnicas
- OAI Identificador
- oai:ri.conicet.gov.ar:11336/22456
Ver los metadatos del registro completo
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A conceptual model and technological support for organizational knowledge managementAle, Mariel AlejandraToledo, Carlos ManuelChiotti, Omar Juan AlfredoGalli, Maria RosaDistributed Organizational MemoryKnowledge ManagementKnowledge Management ModelOntology EvolutionSemantic Information Retrievalhttps://purl.org/becyt/ford/1.2https://purl.org/becyt/ford/1Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand the scope of this initiative, and supplying a guide for research and implementation in organizations. In this sense, the model presents KM as a highly social rather than technological process. Third; the paper briefly describes an architecture to provide a technological support for knowledge representation and retrieval activities of the proposed KM Conceptual Model. This architecture allows implementing a distributed organizational memory that helps to represent the knowledge context through an ontological model, providing a local perspective of each knowledge domain within the organization. Strategies for knowledge annotation, knowledge retrieval, and ontology evolution are briefly described and results of preliminary performance analysis are shown. Finally; based on the available literature, a comparative analysis of different KM models shows their adequacy for previously presented requirements.Fil: Ale, Mariel Alejandra. Universidad Tecnologica Nacional. Facultad Regional Santa Fe. Centro de Investigacion y Desarrollo de Ingenieria en Sistemas de Informacion; ArgentinaFil: Toledo, Carlos Manuel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; ArgentinaFil: Chiotti, Omar Juan Alfredo. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; ArgentinaFil: Galli, Maria Rosa. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; ArgentinaElsevier2014-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/22456Ale, Mariel Alejandra; Toledo, Carlos Manuel; Chiotti, Omar Juan Alfredo; Galli, Maria Rosa; A conceptual model and technological support for organizational knowledge management; Elsevier; Science of Computer Programming; 95; Parte 1; 12-2014; 73-920167-6423CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/doi/10.1016/j.scico.2013.12.012info:eu-repo/semantics/altIdentifier/url/http://www.sciencedirect.com/science/article/pii/S0167642314000100info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-nd/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-09-29T10:20:14Zoai:ri.conicet.gov.ar:11336/22456instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-09-29 10:20:14.584CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse |
dc.title.none.fl_str_mv |
A conceptual model and technological support for organizational knowledge management |
title |
A conceptual model and technological support for organizational knowledge management |
spellingShingle |
A conceptual model and technological support for organizational knowledge management Ale, Mariel Alejandra Distributed Organizational Memory Knowledge Management Knowledge Management Model Ontology Evolution Semantic Information Retrieval |
title_short |
A conceptual model and technological support for organizational knowledge management |
title_full |
A conceptual model and technological support for organizational knowledge management |
title_fullStr |
A conceptual model and technological support for organizational knowledge management |
title_full_unstemmed |
A conceptual model and technological support for organizational knowledge management |
title_sort |
A conceptual model and technological support for organizational knowledge management |
dc.creator.none.fl_str_mv |
Ale, Mariel Alejandra Toledo, Carlos Manuel Chiotti, Omar Juan Alfredo Galli, Maria Rosa |
author |
Ale, Mariel Alejandra |
author_facet |
Ale, Mariel Alejandra Toledo, Carlos Manuel Chiotti, Omar Juan Alfredo Galli, Maria Rosa |
author_role |
author |
author2 |
Toledo, Carlos Manuel Chiotti, Omar Juan Alfredo Galli, Maria Rosa |
author2_role |
author author author |
dc.subject.none.fl_str_mv |
Distributed Organizational Memory Knowledge Management Knowledge Management Model Ontology Evolution Semantic Information Retrieval |
topic |
Distributed Organizational Memory Knowledge Management Knowledge Management Model Ontology Evolution Semantic Information Retrieval |
purl_subject.fl_str_mv |
https://purl.org/becyt/ford/1.2 https://purl.org/becyt/ford/1 |
dc.description.none.fl_txt_mv |
Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand the scope of this initiative, and supplying a guide for research and implementation in organizations. In this sense, the model presents KM as a highly social rather than technological process. Third; the paper briefly describes an architecture to provide a technological support for knowledge representation and retrieval activities of the proposed KM Conceptual Model. This architecture allows implementing a distributed organizational memory that helps to represent the knowledge context through an ontological model, providing a local perspective of each knowledge domain within the organization. Strategies for knowledge annotation, knowledge retrieval, and ontology evolution are briefly described and results of preliminary performance analysis are shown. Finally; based on the available literature, a comparative analysis of different KM models shows their adequacy for previously presented requirements. Fil: Ale, Mariel Alejandra. Universidad Tecnologica Nacional. Facultad Regional Santa Fe. Centro de Investigacion y Desarrollo de Ingenieria en Sistemas de Informacion; Argentina Fil: Toledo, Carlos Manuel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina Fil: Chiotti, Omar Juan Alfredo. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina Fil: Galli, Maria Rosa. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Santa Fe. Instituto de Desarrollo y Diseño. Universidad Tecnológica Nacional. Facultad Regional Santa Fe. Instituto de Desarrollo y Diseño; Argentina |
description |
Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand the scope of this initiative, and supplying a guide for research and implementation in organizations. In this sense, the model presents KM as a highly social rather than technological process. Third; the paper briefly describes an architecture to provide a technological support for knowledge representation and retrieval activities of the proposed KM Conceptual Model. This architecture allows implementing a distributed organizational memory that helps to represent the knowledge context through an ontological model, providing a local perspective of each knowledge domain within the organization. Strategies for knowledge annotation, knowledge retrieval, and ontology evolution are briefly described and results of preliminary performance analysis are shown. Finally; based on the available literature, a comparative analysis of different KM models shows their adequacy for previously presented requirements. |
publishDate |
2014 |
dc.date.none.fl_str_mv |
2014-12 |
dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion http://purl.org/coar/resource_type/c_6501 info:ar-repo/semantics/articulo |
format |
article |
status_str |
publishedVersion |
dc.identifier.none.fl_str_mv |
http://hdl.handle.net/11336/22456 Ale, Mariel Alejandra; Toledo, Carlos Manuel; Chiotti, Omar Juan Alfredo; Galli, Maria Rosa; A conceptual model and technological support for organizational knowledge management; Elsevier; Science of Computer Programming; 95; Parte 1; 12-2014; 73-92 0167-6423 CONICET Digital CONICET |
url |
http://hdl.handle.net/11336/22456 |
identifier_str_mv |
Ale, Mariel Alejandra; Toledo, Carlos Manuel; Chiotti, Omar Juan Alfredo; Galli, Maria Rosa; A conceptual model and technological support for organizational knowledge management; Elsevier; Science of Computer Programming; 95; Parte 1; 12-2014; 73-92 0167-6423 CONICET Digital CONICET |
dc.language.none.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
info:eu-repo/semantics/altIdentifier/doi/10.1016/j.scico.2013.12.012 info:eu-repo/semantics/altIdentifier/url/http://www.sciencedirect.com/science/article/pii/S0167642314000100 |
dc.rights.none.fl_str_mv |
info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by-nc-nd/2.5/ar/ |
eu_rights_str_mv |
openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by-nc-nd/2.5/ar/ |
dc.format.none.fl_str_mv |
application/pdf application/pdf application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Elsevier |
publisher.none.fl_str_mv |
Elsevier |
dc.source.none.fl_str_mv |
reponame:CONICET Digital (CONICET) instname:Consejo Nacional de Investigaciones Científicas y Técnicas |
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CONICET Digital (CONICET) |
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Consejo Nacional de Investigaciones Científicas y Técnicas |
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CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas |
repository.mail.fl_str_mv |
dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar |
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13.070432 |