E-mail processing using data mining techniques

Autores
Villa Monte, Augusto; Estrebou, César Armando; Lanzarini, Laura Cristina
Año de publicación
2010
Idioma
inglés
Tipo de recurso
documento de conferencia
Estado
versión publicada
Descripción
A proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.
Presentado en el IX Workshop Tecnología Informática aplicada en Educación (WTIAE)
Red de Universidades con Carreras en Informática (RedUNCI)
Materia
Ciencias Informáticas
text mining; e-mails analysis; topic detection
Information Search and Retrieval
Data mining
Distance learning
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/19142

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spelling E-mail processing using data mining techniquesVilla Monte, AugustoEstrebou, César ArmandoLanzarini, Laura CristinaCiencias Informáticastext mining; e-mails analysis; topic detectionInformation Search and RetrievalData miningDistance learningA proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.Presentado en el IX Workshop Tecnología Informática aplicada en Educación (WTIAE)Red de Universidades con Carreras en Informática (RedUNCI)2010-10info:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionObjeto de conferenciahttp://purl.org/coar/resource_type/c_5794info:ar-repo/semantics/documentoDeConferenciaapplication/pdf415-424http://sedici.unlp.edu.ar/handle/10915/19142enginfo:eu-repo/semantics/altIdentifier/isbn/978-950-9474-49-9info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-sa/2.5/ar/Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Argentina (CC BY-NC-SA 2.5)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-10T11:57:08Zoai:sedici.unlp.edu.ar:10915/19142Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-10 11:57:08.374SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv E-mail processing using data mining techniques
title E-mail processing using data mining techniques
spellingShingle E-mail processing using data mining techniques
Villa Monte, Augusto
Ciencias Informáticas
text mining; e-mails analysis; topic detection
Information Search and Retrieval
Data mining
Distance learning
title_short E-mail processing using data mining techniques
title_full E-mail processing using data mining techniques
title_fullStr E-mail processing using data mining techniques
title_full_unstemmed E-mail processing using data mining techniques
title_sort E-mail processing using data mining techniques
dc.creator.none.fl_str_mv Villa Monte, Augusto
Estrebou, César Armando
Lanzarini, Laura Cristina
author Villa Monte, Augusto
author_facet Villa Monte, Augusto
Estrebou, César Armando
Lanzarini, Laura Cristina
author_role author
author2 Estrebou, César Armando
Lanzarini, Laura Cristina
author2_role author
author
dc.subject.none.fl_str_mv Ciencias Informáticas
text mining; e-mails analysis; topic detection
Information Search and Retrieval
Data mining
Distance learning
topic Ciencias Informáticas
text mining; e-mails analysis; topic detection
Information Search and Retrieval
Data mining
Distance learning
dc.description.none.fl_txt_mv A proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.
Presentado en el IX Workshop Tecnología Informática aplicada en Educación (WTIAE)
Red de Universidades con Carreras en Informática (RedUNCI)
description A proposal to use data mining techniques to analyze e-mails corresponding to courses carried out through a distance education plat- form is made. The purpose of this type of analyses is determining which are the groups of relevant words that allow establishing communication topics of interest. Even though this new information can have various applications, they all involve an improvement in student service. The method proposed has been applied to the e-mails of the PACENI Project (Support Project for Improving First-Year Teaching in Courses of Studies in Exact and Natural Sciences, Economic Science and Computer Science) with satisfactory results.
publishDate 2010
dc.date.none.fl_str_mv 2010-10
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info:eu-repo/semantics/publishedVersion
Objeto de conferencia
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dc.language.none.fl_str_mv eng
language eng
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dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Argentina (CC BY-NC-SA 2.5)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Argentina (CC BY-NC-SA 2.5)
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