New Technologies for Innovation in Public Services: A Review of Case Studies

Autores
Dennehy, Ana Inés; Estévez, Elsa Clara; Fillottrani, Pablo Rubén
Año de publicación
2020
Idioma
inglés
Tipo de recurso
documento de conferencia
Estado
versión publicada
Descripción
This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs.
Workshop: Track de Gobierno Digital y Ciudades Inteligentes
Red de Universidades con Carreras en Informática
Materia
Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-nc-sa/4.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/114555
Acceder
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oai_identifier_str oai:sedici.unlp.edu.ar:10915/114555
network_acronym_str SEDICI
repository_id_str 1329
network_name_str SEDICI (UNLP)
spelling New Technologies for Innovation in Public Services: A Review of Case StudiesDennehy, Ana InésEstévez, Elsa ClaraFillottrani, Pablo RubénCiencias InformáticasArtificial intelligenceBig dataDigital governancePublic servicesThis paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs.Workshop: Track de Gobierno Digital y Ciudades InteligentesRed de Universidades con Carreras en Informática2020-10info:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionObjeto de conferenciahttp://purl.org/coar/resource_type/c_5794info:ar-repo/semantics/documentoDeConferenciaapplication/pdf807-816http://sedici.unlp.edu.ar/handle/10915/114555enginfo:eu-repo/semantics/altIdentifier/isbn/978-987-4417-90-9info:eu-repo/semantics/reference/hdl/10915/113243info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-nc-sa/4.0/Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-29T11:26:40Zoai:sedici.unlp.edu.ar:10915/114555Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-29 11:26:40.843SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv New Technologies for Innovation in Public Services: A Review of Case Studies
title New Technologies for Innovation in Public Services: A Review of Case Studies
spellingShingle New Technologies for Innovation in Public Services: A Review of Case Studies
Dennehy, Ana Inés
Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
title_short New Technologies for Innovation in Public Services: A Review of Case Studies
title_full New Technologies for Innovation in Public Services: A Review of Case Studies
title_fullStr New Technologies for Innovation in Public Services: A Review of Case Studies
title_full_unstemmed New Technologies for Innovation in Public Services: A Review of Case Studies
title_sort New Technologies for Innovation in Public Services: A Review of Case Studies
dc.creator.none.fl_str_mv Dennehy, Ana Inés
Estévez, Elsa Clara
Fillottrani, Pablo Rubén
author Dennehy, Ana Inés
author_facet Dennehy, Ana Inés
Estévez, Elsa Clara
Fillottrani, Pablo Rubén
author_role author
author2 Estévez, Elsa Clara
Fillottrani, Pablo Rubén
author2_role author
author
dc.subject.none.fl_str_mv Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
topic Ciencias Informáticas
Artificial intelligence
Big data
Digital governance
Public services
dc.description.none.fl_txt_mv This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs.
Workshop: Track de Gobierno Digital y Ciudades Inteligentes
Red de Universidades con Carreras en Informática
description This paper analyses case studies of Artificial Intelligence and Big Data Analytics applications for innovation in digital public services. Recently, many governments at all levels are using these technologies to improve service provision to citizens. However, they are not always aware of their potential for disruption and of the emergent ethical questions. In order to have a better insight of their applications and provide a initial point for policy makers, we review several case studies and analyse how these new technologies are being used to meet specific needs.
publishDate 2020
dc.date.none.fl_str_mv 2020-10
dc.type.none.fl_str_mv info:eu-repo/semantics/conferenceObject
info:eu-repo/semantics/publishedVersion
Objeto de conferencia
http://purl.org/coar/resource_type/c_5794
info:ar-repo/semantics/documentoDeConferencia
format conferenceObject
status_str publishedVersion
dc.identifier.none.fl_str_mv http://sedici.unlp.edu.ar/handle/10915/114555
url http://sedici.unlp.edu.ar/handle/10915/114555
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/isbn/978-987-4417-90-9
info:eu-repo/semantics/reference/hdl/10915/113243
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0/
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0)
dc.format.none.fl_str_mv application/pdf
807-816
dc.source.none.fl_str_mv reponame:SEDICI (UNLP)
instname:Universidad Nacional de La Plata
instacron:UNLP
reponame_str SEDICI (UNLP)
collection SEDICI (UNLP)
instname_str Universidad Nacional de La Plata
instacron_str UNLP
institution UNLP
repository.name.fl_str_mv SEDICI (UNLP) - Universidad Nacional de La Plata
repository.mail.fl_str_mv alira@sedici.unlp.edu.ar
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score 13.070432

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