Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study

Autores
Zapata, Sergio G.; Barros Justo, José Luís; Romagnano, María R.; Arrón, Magdalena
Año de publicación
2017
Idioma
inglés
Tipo de recurso
documento de conferencia
Estado
versión publicada
Descripción
Context: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.
Sociedad Argentina de Informática e Investigación Operativa
Materia
Ciencias Informáticas
Software development
software engineering
systematic mapping study
virtual teams
Nivel de accesibilidad
acceso abierto
Condiciones de uso
http://creativecommons.org/licenses/by-sa/4.0/
Repositorio
SEDICI (UNLP)
Institución
Universidad Nacional de La Plata
OAI Identificador
oai:sedici.unlp.edu.ar:10915/66151
Acceder
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oai_identifier_str oai:sedici.unlp.edu.ar:10915/66151
network_acronym_str SEDICI
repository_id_str 1329
network_name_str SEDICI (UNLP)
spelling Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping StudyZapata, Sergio G.Barros Justo, José LuísRomagnano, María R.Arrón, MagdalenaCiencias InformáticasSoftware developmentsoftware engineeringsystematic mapping studyvirtual teamsContext: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.Sociedad Argentina de Informática e Investigación Operativa2017-09info:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/publishedVersionObjeto de conferenciahttp://purl.org/coar/resource_type/c_5794info:ar-repo/semantics/documentoDeConferenciaapplication/pdf58-66http://sedici.unlp.edu.ar/handle/10915/66151enginfo:eu-repo/semantics/altIdentifier/url/http://www.clei2017-46jaiio.sadio.org.ar/sites/default/files/Mem/ASSE/asse-09.pdfinfo:eu-repo/semantics/altIdentifier/issn/2451-7593info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by-sa/4.0/Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)reponame:SEDICI (UNLP)instname:Universidad Nacional de La Platainstacron:UNLP2025-09-03T10:41:51Zoai:sedici.unlp.edu.ar:10915/66151Institucionalhttp://sedici.unlp.edu.ar/Universidad públicaNo correspondehttp://sedici.unlp.edu.ar/oai/snrdalira@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:13292025-09-03 10:41:52.202SEDICI (UNLP) - Universidad Nacional de La Platafalse
dc.title.none.fl_str_mv Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
title Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
spellingShingle Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
Zapata, Sergio G.
Ciencias Informáticas
Software development
software engineering
systematic mapping study
virtual teams
title_short Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
title_full Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
title_fullStr Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
title_full_unstemmed Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
title_sort Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study
dc.creator.none.fl_str_mv Zapata, Sergio G.
Barros Justo, José Luís
Romagnano, María R.
Arrón, Magdalena
author Zapata, Sergio G.
author_facet Zapata, Sergio G.
Barros Justo, José Luís
Romagnano, María R.
Arrón, Magdalena
author_role author
author2 Barros Justo, José Luís
Romagnano, María R.
Arrón, Magdalena
author2_role author
author
author
dc.subject.none.fl_str_mv Ciencias Informáticas
Software development
software engineering
systematic mapping study
virtual teams
topic Ciencias Informáticas
Software development
software engineering
systematic mapping study
virtual teams
dc.description.none.fl_txt_mv Context: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.
Sociedad Argentina de Informática e Investigación Operativa
description Context: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.
publishDate 2017
dc.date.none.fl_str_mv 2017-09
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http://purl.org/coar/resource_type/c_5794
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dc.identifier.none.fl_str_mv http://sedici.unlp.edu.ar/handle/10915/66151
url http://sedici.unlp.edu.ar/handle/10915/66151
dc.language.none.fl_str_mv eng
language eng
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info:eu-repo/semantics/altIdentifier/issn/2451-7593
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
http://creativecommons.org/licenses/by-sa/4.0/
Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
eu_rights_str_mv openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-sa/4.0/
Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
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