Building respectful interface agents

Autores
Schiaffino, Silvia Noemi; Armentano, Marcelo Gabriel; Amandi, Analia Adriana
Año de publicación
2010
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
To provide personalized assistance to users, interface agents have to learn not only a user's preferences and interests with respect to a software application, but also when and how the user prefers to be assisted. Interface agents have to detect the user's intention to determine when to assist the user, and the user's interaction and interruption preferences to provide the right type of assistance without hindering the user's work. In this work we describe a user profiling approach that considers these issues within a user profile and a decision making approach that enables the agent to choose the best type of assistance for a given user in a given situation. We also describe the results obtained when evaluating our proposal in the tourism domain, and we compare these results with some previous ones in the calendar management domain.
Fil: Schiaffino, Silvia Noemi. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
Fil: Armentano, Marcelo Gabriel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
Fil: Amandi, Analia Adriana. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
Materia
INTERFACE AGENTS
PLAN RECOGNITION
USER PROFILING
USER-AGENT INTERACTION
Nivel de accesibilidad
acceso abierto
Condiciones de uso
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Repositorio
CONICET Digital (CONICET)
Institución
Consejo Nacional de Investigaciones Científicas y Técnicas
OAI Identificador
oai:ri.conicet.gov.ar:11336/99837
Acceder
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spelling Building respectful interface agentsSchiaffino, Silvia NoemiArmentano, Marcelo GabrielAmandi, Analia AdrianaINTERFACE AGENTSPLAN RECOGNITIONUSER PROFILINGUSER-AGENT INTERACTIONhttps://purl.org/becyt/ford/1.2https://purl.org/becyt/ford/1To provide personalized assistance to users, interface agents have to learn not only a user's preferences and interests with respect to a software application, but also when and how the user prefers to be assisted. Interface agents have to detect the user's intention to determine when to assist the user, and the user's interaction and interruption preferences to provide the right type of assistance without hindering the user's work. In this work we describe a user profiling approach that considers these issues within a user profile and a decision making approach that enables the agent to choose the best type of assistance for a given user in a given situation. We also describe the results obtained when evaluating our proposal in the tourism domain, and we compare these results with some previous ones in the calendar management domain.Fil: Schiaffino, Silvia Noemi. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; ArgentinaFil: Armentano, Marcelo Gabriel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; ArgentinaFil: Amandi, Analia Adriana. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; ArgentinaAcademic Press Ltd - Elsevier Science Ltd2010-04info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/99837Schiaffino, Silvia Noemi; Armentano, Marcelo Gabriel; Amandi, Analia Adriana; Building respectful interface agents; Academic Press Ltd - Elsevier Science Ltd; International Journal Of Human-computer Studies; 68; 4; 4-2010; 209-2221071-5819CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/doi/10.1016/j.ijhcs.2009.12.002info:eu-repo/semantics/altIdentifier/url/https://www.sciencedirect.com/science/article/abs/pii/S1071581909001785info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-09-17T11:47:12Zoai:ri.conicet.gov.ar:11336/99837instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-09-17 11:47:12.505CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse
dc.title.none.fl_str_mv Building respectful interface agents
title Building respectful interface agents
spellingShingle Building respectful interface agents
Schiaffino, Silvia Noemi
INTERFACE AGENTS
PLAN RECOGNITION
USER PROFILING
USER-AGENT INTERACTION
title_short Building respectful interface agents
title_full Building respectful interface agents
title_fullStr Building respectful interface agents
title_full_unstemmed Building respectful interface agents
title_sort Building respectful interface agents
dc.creator.none.fl_str_mv Schiaffino, Silvia Noemi
Armentano, Marcelo Gabriel
Amandi, Analia Adriana
author Schiaffino, Silvia Noemi
author_facet Schiaffino, Silvia Noemi
Armentano, Marcelo Gabriel
Amandi, Analia Adriana
author_role author
author2 Armentano, Marcelo Gabriel
Amandi, Analia Adriana
author2_role author
author
dc.subject.none.fl_str_mv INTERFACE AGENTS
PLAN RECOGNITION
USER PROFILING
USER-AGENT INTERACTION
topic INTERFACE AGENTS
PLAN RECOGNITION
USER PROFILING
USER-AGENT INTERACTION
purl_subject.fl_str_mv https://purl.org/becyt/ford/1.2
https://purl.org/becyt/ford/1
dc.description.none.fl_txt_mv To provide personalized assistance to users, interface agents have to learn not only a user's preferences and interests with respect to a software application, but also when and how the user prefers to be assisted. Interface agents have to detect the user's intention to determine when to assist the user, and the user's interaction and interruption preferences to provide the right type of assistance without hindering the user's work. In this work we describe a user profiling approach that considers these issues within a user profile and a decision making approach that enables the agent to choose the best type of assistance for a given user in a given situation. We also describe the results obtained when evaluating our proposal in the tourism domain, and we compare these results with some previous ones in the calendar management domain.
Fil: Schiaffino, Silvia Noemi. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
Fil: Armentano, Marcelo Gabriel. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
Fil: Amandi, Analia Adriana. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil. Instituto Superior de Ingeniería del Software. Universidad Nacional del Centro de la Provincia de Buenos Aires. Instituto Superior de Ingeniería del Software; Argentina
description To provide personalized assistance to users, interface agents have to learn not only a user's preferences and interests with respect to a software application, but also when and how the user prefers to be assisted. Interface agents have to detect the user's intention to determine when to assist the user, and the user's interaction and interruption preferences to provide the right type of assistance without hindering the user's work. In this work we describe a user profiling approach that considers these issues within a user profile and a decision making approach that enables the agent to choose the best type of assistance for a given user in a given situation. We also describe the results obtained when evaluating our proposal in the tourism domain, and we compare these results with some previous ones in the calendar management domain.
publishDate 2010
dc.date.none.fl_str_mv 2010-04
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/11336/99837
Schiaffino, Silvia Noemi; Armentano, Marcelo Gabriel; Amandi, Analia Adriana; Building respectful interface agents; Academic Press Ltd - Elsevier Science Ltd; International Journal Of Human-computer Studies; 68; 4; 4-2010; 209-222
1071-5819
CONICET Digital
CONICET
url http://hdl.handle.net/11336/99837
identifier_str_mv Schiaffino, Silvia Noemi; Armentano, Marcelo Gabriel; Amandi, Analia Adriana; Building respectful interface agents; Academic Press Ltd - Elsevier Science Ltd; International Journal Of Human-computer Studies; 68; 4; 4-2010; 209-222
1071-5819
CONICET Digital
CONICET
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/doi/10.1016/j.ijhcs.2009.12.002
info:eu-repo/semantics/altIdentifier/url/https://www.sciencedirect.com/science/article/abs/pii/S1071581909001785
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
eu_rights_str_mv openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Academic Press Ltd - Elsevier Science Ltd
publisher.none.fl_str_mv Academic Press Ltd - Elsevier Science Ltd
dc.source.none.fl_str_mv reponame:CONICET Digital (CONICET)
instname:Consejo Nacional de Investigaciones Científicas y Técnicas
reponame_str CONICET Digital (CONICET)
collection CONICET Digital (CONICET)
instname_str Consejo Nacional de Investigaciones Científicas y Técnicas
repository.name.fl_str_mv CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas
repository.mail.fl_str_mv dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar
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score 13.001348

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