A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
- Autores
- Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda
- Año de publicación
- 2016
- Idioma
- inglés
- Tipo de recurso
- artículo
- Estado
- versión publicada
- Descripción
- Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.
Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Fil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina - Materia
-
ONTOLOGY
MULTILEVEL GOALS
MULTIPURPOSE
EVALUATION
PROJECT
STRATEGY
STRATEGY PATTERN - Nivel de accesibilidad
- acceso abierto
- Condiciones de uso
- https://creativecommons.org/licenses/by/2.5/ar/
- Repositorio
- Institución
- Consejo Nacional de Investigaciones Científicas y Técnicas
- OAI Identificador
- oai:ri.conicet.gov.ar:11336/114732
Ver los metadatos del registro completo
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A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and StrategiesRivera, María BelénBecker, Pablo JavierOlsina, Luis AntonioPapa, María FernandaONTOLOGYMULTILEVEL GOALSMULTIPURPOSEEVALUATIONPROJECTSTRATEGYSTRATEGY PATTERNhttps://purl.org/becyt/ford/1.2https://purl.org/becyt/ford/1Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaFil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; ArgentinaFil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; ArgentinaFil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaCentro Latinoamericano de Estudios en Informática2016-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/114732Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-280717-5000CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/url/http://www.clei.org/cleiej/index.php/cleiej/article/view/427/347info:eu-repo/semantics/altIdentifier/doi/10.19153/cleiej.19.3info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-10-22T11:26:21Zoai:ri.conicet.gov.ar:11336/114732instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-10-22 11:26:22.134CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse |
dc.title.none.fl_str_mv |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
title |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
spellingShingle |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies Rivera, María Belén ONTOLOGY MULTILEVEL GOALS MULTIPURPOSE EVALUATION PROJECT STRATEGY STRATEGY PATTERN |
title_short |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
title_full |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
title_fullStr |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
title_full_unstemmed |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
title_sort |
A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies |
dc.creator.none.fl_str_mv |
Rivera, María Belén Becker, Pablo Javier Olsina, Luis Antonio Papa, María Fernanda |
author |
Rivera, María Belén |
author_facet |
Rivera, María Belén Becker, Pablo Javier Olsina, Luis Antonio Papa, María Fernanda |
author_role |
author |
author2 |
Becker, Pablo Javier Olsina, Luis Antonio Papa, María Fernanda |
author2_role |
author author author |
dc.subject.none.fl_str_mv |
ONTOLOGY MULTILEVEL GOALS MULTIPURPOSE EVALUATION PROJECT STRATEGY STRATEGY PATTERN |
topic |
ONTOLOGY MULTILEVEL GOALS MULTIPURPOSE EVALUATION PROJECT STRATEGY STRATEGY PATTERN |
purl_subject.fl_str_mv |
https://purl.org/becyt/ford/1.2 https://purl.org/becyt/ford/1 |
dc.description.none.fl_txt_mv |
Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns. Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina Fil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina Fil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina Fil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina |
description |
Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns. |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-12 |
dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion http://purl.org/coar/resource_type/c_6501 info:ar-repo/semantics/articulo |
format |
article |
status_str |
publishedVersion |
dc.identifier.none.fl_str_mv |
http://hdl.handle.net/11336/114732 Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-28 0717-5000 CONICET Digital CONICET |
url |
http://hdl.handle.net/11336/114732 |
identifier_str_mv |
Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-28 0717-5000 CONICET Digital CONICET |
dc.language.none.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
info:eu-repo/semantics/altIdentifier/url/http://www.clei.org/cleiej/index.php/cleiej/article/view/427/347 info:eu-repo/semantics/altIdentifier/doi/10.19153/cleiej.19.3 |
dc.rights.none.fl_str_mv |
info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by/2.5/ar/ |
eu_rights_str_mv |
openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/2.5/ar/ |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Centro Latinoamericano de Estudios en Informática |
publisher.none.fl_str_mv |
Centro Latinoamericano de Estudios en Informática |
dc.source.none.fl_str_mv |
reponame:CONICET Digital (CONICET) instname:Consejo Nacional de Investigaciones Científicas y Técnicas |
reponame_str |
CONICET Digital (CONICET) |
collection |
CONICET Digital (CONICET) |
instname_str |
Consejo Nacional de Investigaciones Científicas y Técnicas |
repository.name.fl_str_mv |
CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas |
repository.mail.fl_str_mv |
dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar |
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1846781821367353344 |
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12.968121 |