A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies

Autores
Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda
Año de publicación
2016
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.
Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Fil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Materia
ONTOLOGY
MULTILEVEL GOALS
MULTIPURPOSE
EVALUATION
PROJECT
STRATEGY
STRATEGY PATTERN
Nivel de accesibilidad
acceso abierto
Condiciones de uso
https://creativecommons.org/licenses/by/2.5/ar/
Repositorio
CONICET Digital (CONICET)
Institución
Consejo Nacional de Investigaciones Científicas y Técnicas
OAI Identificador
oai:ri.conicet.gov.ar:11336/114732
Acceder
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oai_identifier_str oai:ri.conicet.gov.ar:11336/114732
network_acronym_str CONICETDig
repository_id_str 3498
network_name_str CONICET Digital (CONICET)
spelling A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and StrategiesRivera, María BelénBecker, Pablo JavierOlsina, Luis AntonioPapa, María FernandaONTOLOGYMULTILEVEL GOALSMULTIPURPOSEEVALUATIONPROJECTSTRATEGYSTRATEGY PATTERNhttps://purl.org/becyt/ford/1.2https://purl.org/becyt/ford/1Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaFil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; ArgentinaFil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; ArgentinaFil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; ArgentinaCentro Latinoamericano de Estudios en Informática2016-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/114732Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-280717-5000CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/url/http://www.clei.org/cleiej/index.php/cleiej/article/view/427/347info:eu-repo/semantics/altIdentifier/doi/10.19153/cleiej.19.3info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-10-22T11:26:21Zoai:ri.conicet.gov.ar:11336/114732instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-10-22 11:26:22.134CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse
dc.title.none.fl_str_mv A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
title A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
spellingShingle A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
Rivera, María Belén
ONTOLOGY
MULTILEVEL GOALS
MULTIPURPOSE
EVALUATION
PROJECT
STRATEGY
STRATEGY PATTERN
title_short A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
title_full A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
title_fullStr A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
title_full_unstemmed A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
title_sort A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies
dc.creator.none.fl_str_mv Rivera, María Belén
Becker, Pablo Javier
Olsina, Luis Antonio
Papa, María Fernanda
author Rivera, María Belén
author_facet Rivera, María Belén
Becker, Pablo Javier
Olsina, Luis Antonio
Papa, María Fernanda
author_role author
author2 Becker, Pablo Javier
Olsina, Luis Antonio
Papa, María Fernanda
author2_role author
author
author
dc.subject.none.fl_str_mv ONTOLOGY
MULTILEVEL GOALS
MULTIPURPOSE
EVALUATION
PROJECT
STRATEGY
STRATEGY PATTERN
topic ONTOLOGY
MULTILEVEL GOALS
MULTIPURPOSE
EVALUATION
PROJECT
STRATEGY
STRATEGY PATTERN
purl_subject.fl_str_mv https://purl.org/becyt/ford/1.2
https://purl.org/becyt/ford/1
dc.description.none.fl_txt_mv Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.
Fil: Rivera, María Belén. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
Fil: Becker, Pablo Javier. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Olsina, Luis Antonio. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina
Fil: Papa, María Fernanda. Universidad Nacional de la Pampa. Facultad de Ingeniería; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina
description Organizations should establish business goals and check for their achievement in a systematic and disciplined way. In order to know if a business goal is achieved, it should be necessary to consider information need goals that also can require satisfying measurement and evaluation goals at operational level. Furthermore, if measurement and evaluation goals are not aligned with top-level business goals such as tactical or strategic level goals, the organization could waste its effort and resources. Usually, the different goals established in an organization are operationalized through projects. For a given project, strategies should be used in order to help in the goal achievement. A strategy defines a set of activities and methods to be followed for a specific goal purpose. Ultimately, to engineering all these issues in a systematic way, organizations should adopt a holistic evaluation approach supported by a set of integrated strategies. By means of a systematic literature review as research method, we have observed that very few approaches support integrated strategies and multilevel goals. To bridge this gap, we have developed a holistic quality multilevel and multipurpose evaluation approach that ties together multilevel goals, projects and integrated strategies. As contributions, this paper discusses an enhanced conceptual base (specified by ontologies) for linking business and information need goal concepts with project, strategy and nonfunctional requirements concepts. Then, it defines the step by step of our holistic quality evaluation approach, by listing the necessary activities to establish goals and projects at different organizational levels. Lastly, it specifies and illustrates evaluation scenarios for business/information need goal purposes such as understanding, improving, monitoring and controlling, comparing and selecting entities, which are supported by strategies and strategy patterns.
publishDate 2016
dc.date.none.fl_str_mv 2016-12
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/11336/114732
Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-28
0717-5000
CONICET Digital
CONICET
url http://hdl.handle.net/11336/114732
identifier_str_mv Rivera, María Belén; Becker, Pablo Javier; Olsina, Luis Antonio; Papa, María Fernanda; A Holistic Quality Evaluation, Selection and Improvement Approach driven by Multilevel Goals and Strategies; Centro Latinoamericano de Estudios en Informática; Clei Electronic Journal; 19; 3; 12-2016; 1-28
0717-5000
CONICET Digital
CONICET
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/url/http://www.clei.org/cleiej/index.php/cleiej/article/view/427/347
info:eu-repo/semantics/altIdentifier/doi/10.19153/cleiej.19.3
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by/2.5/ar/
eu_rights_str_mv openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/2.5/ar/
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Centro Latinoamericano de Estudios en Informática
publisher.none.fl_str_mv Centro Latinoamericano de Estudios en Informática
dc.source.none.fl_str_mv reponame:CONICET Digital (CONICET)
instname:Consejo Nacional de Investigaciones Científicas y Técnicas
reponame_str CONICET Digital (CONICET)
collection CONICET Digital (CONICET)
instname_str Consejo Nacional de Investigaciones Científicas y Técnicas
repository.name.fl_str_mv CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas
repository.mail.fl_str_mv dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar
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score 12.968121

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