Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile

Autores
Lazzaro-Salazar, Mariana; Pujol Cols, Lucas Joan
Año de publicación
2020
Idioma
inglés
Tipo de recurso
artículo
Estado
versión publicada
Descripción
When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor–patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although communicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors’ integration processes.
Fil: Lazzaro-Salazar, Mariana. Universidad Católica del Maule; Chile
Fil: Pujol Cols, Lucas Joan. Universidad Nacional del Centro de la Provincia de Buenos Aires. Facultad de Ciencias Económicas. Centro de Estudios en Administración; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil; Argentina
Materia
CHILE
COMMUNICATIVE CONFLICT
CONFLICT MANAGEMENT
MIGRANT DOCTORS
INTERCULTURAL COMMUNICATION
PUBLIC HEALTHCARE SETTINGS
Nivel de accesibilidad
acceso abierto
Condiciones de uso
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
Repositorio
CONICET Digital (CONICET)
Institución
Consejo Nacional de Investigaciones Científicas y Técnicas
OAI Identificador
oai:ri.conicet.gov.ar:11336/118150
Acceder
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network_name_str CONICET Digital (CONICET)
spelling Conflict in migrant doctor–local doctor communication in public healthcare institutions in ChileLazzaro-Salazar, MarianaPujol Cols, Lucas JoanCHILECOMMUNICATIVE CONFLICTCONFLICT MANAGEMENTMIGRANT DOCTORSINTERCULTURAL COMMUNICATIONPUBLIC HEALTHCARE SETTINGShttps://purl.org/becyt/ford/5.2https://purl.org/becyt/ford/5When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor–patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although communicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors’ integration processes.Fil: Lazzaro-Salazar, Mariana. Universidad Católica del Maule; ChileFil: Pujol Cols, Lucas Joan. Universidad Nacional del Centro de la Provincia de Buenos Aires. Facultad de Ciencias Económicas. Centro de Estudios en Administración; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil; ArgentinaEquinox2020-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/118150Lazzaro-Salazar, Mariana; Pujol Cols, Lucas Joan; Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile; Equinox; Communication & Medicine; 16; 1; 9-2020; 1-141612-17831613-3625CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/url/https://journal.equinoxpub.com/CAM/article/view/18210info:eu-repo/semantics/altIdentifier/doi/10.1558/cam.36271info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-10-22T11:01:10Zoai:ri.conicet.gov.ar:11336/118150instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-10-22 11:01:10.46CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse
dc.title.none.fl_str_mv Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
title Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
spellingShingle Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
Lazzaro-Salazar, Mariana
CHILE
COMMUNICATIVE CONFLICT
CONFLICT MANAGEMENT
MIGRANT DOCTORS
INTERCULTURAL COMMUNICATION
PUBLIC HEALTHCARE SETTINGS
title_short Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
title_full Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
title_fullStr Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
title_full_unstemmed Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
title_sort Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile
dc.creator.none.fl_str_mv Lazzaro-Salazar, Mariana
Pujol Cols, Lucas Joan
author Lazzaro-Salazar, Mariana
author_facet Lazzaro-Salazar, Mariana
Pujol Cols, Lucas Joan
author_role author
author2 Pujol Cols, Lucas Joan
author2_role author
dc.subject.none.fl_str_mv CHILE
COMMUNICATIVE CONFLICT
CONFLICT MANAGEMENT
MIGRANT DOCTORS
INTERCULTURAL COMMUNICATION
PUBLIC HEALTHCARE SETTINGS
topic CHILE
COMMUNICATIVE CONFLICT
CONFLICT MANAGEMENT
MIGRANT DOCTORS
INTERCULTURAL COMMUNICATION
PUBLIC HEALTHCARE SETTINGS
purl_subject.fl_str_mv https://purl.org/becyt/ford/5.2
https://purl.org/becyt/ford/5
dc.description.none.fl_txt_mv When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor–patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although communicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors’ integration processes.
Fil: Lazzaro-Salazar, Mariana. Universidad Católica del Maule; Chile
Fil: Pujol Cols, Lucas Joan. Universidad Nacional del Centro de la Provincia de Buenos Aires. Facultad de Ciencias Económicas. Centro de Estudios en Administración; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Tandil; Argentina
description When investigating intercultural communication in healthcare settings, interprofessional communication has received very little scholarly attention compared to doctor–patient interactions. Interactions among doctors, however, are an important locus for the organizational life of a hospital as the way these professionals communicate will promote (or hinder) professional effectiveness and efficiency. This paper presents the findings of a study that explores the perceptions concerning the degree and frequency of communicative conflict of 61 migrant doctors working in public healthcare institutions in the central region of El Maule in Chile. Drawing on data from a survey on communicative conflicts, the study analyses the perceptions of the migrant doctors in relation to one particular style of conflict management, namely, adaptability. Findings show that although communicative conflicts seem to occur only occasionally, moderate scores are reported for how such perceptions are believed to affect work performance. Also, the demands of communicative adaptability are perceived to be met largely by migrant doctors alone. The paper then offers considerations about the possible impact that these adaptability efforts could have on migrant doctors’ integration processes.
publishDate 2020
dc.date.none.fl_str_mv 2020-09
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
http://purl.org/coar/resource_type/c_6501
info:ar-repo/semantics/articulo
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://hdl.handle.net/11336/118150
Lazzaro-Salazar, Mariana; Pujol Cols, Lucas Joan; Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile; Equinox; Communication & Medicine; 16; 1; 9-2020; 1-14
1612-1783
1613-3625
CONICET Digital
CONICET
url http://hdl.handle.net/11336/118150
identifier_str_mv Lazzaro-Salazar, Mariana; Pujol Cols, Lucas Joan; Conflict in migrant doctor–local doctor communication in public healthcare institutions in Chile; Equinox; Communication & Medicine; 16; 1; 9-2020; 1-14
1612-1783
1613-3625
CONICET Digital
CONICET
dc.language.none.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv info:eu-repo/semantics/altIdentifier/url/https://journal.equinoxpub.com/CAM/article/view/18210
info:eu-repo/semantics/altIdentifier/doi/10.1558/cam.36271
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
eu_rights_str_mv openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Equinox
publisher.none.fl_str_mv Equinox
dc.source.none.fl_str_mv reponame:CONICET Digital (CONICET)
instname:Consejo Nacional de Investigaciones Científicas y Técnicas
reponame_str CONICET Digital (CONICET)
collection CONICET Digital (CONICET)
instname_str Consejo Nacional de Investigaciones Científicas y Técnicas
repository.name.fl_str_mv CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas
repository.mail.fl_str_mv dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar
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score 12.982451

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