Compliance and accountability-seeking: Evidence from a field experiment in Argentina
- Autores
- Krakowski, Krzysztof; Ronconi, Lucas
- Año de publicación
- 2025
- Idioma
- inglés
- Tipo de recurso
- artículo
- Estado
- versión publicada
- Descripción
- Does compliance with low-cost civic duties increase accountability-seeking behaviors among citizenry? We address this question by conducting a field experiment at train stations in Buenos Aires. We create exogenous variation in compliance with paying the public transportation fare by: (i) highlighting sanctions for non-compliance and ii) appealing to social norms whereby 90% passengers pay the ticket. We find that both sanctions and norms treatments raise compliance. However, only appeals to social norms make treated passengers more willing to sign a petition demanding quality public transportation service—our measure of accountability-seeking behavior. To probe the mechanisms explaining these patterns, we show that compliance invoked by adherence to norms makes subjects feel more entitled to demand accountability and trust the government to a greater extent. Our findings suggest that raising compliance through appeals to social norms may thus have wider benefits for civic behaviors.
Fil: Krakowski, Krzysztof. Kings College London (kcl);
Fil: Ronconi, Lucas. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de San Martín; Argentina. Alianza para la Educación de Profesionales de la Salud; Kenia. Instituto de Economía Laboral; Alemania - Materia
-
ARGENTINA
COMPLIANCE
RECIPROCITY
ACCOUNTABILITY - Nivel de accesibilidad
- acceso abierto
- Condiciones de uso
- https://creativecommons.org/licenses/by-nc-sa/2.5/ar/
- Repositorio
- Institución
- Consejo Nacional de Investigaciones Científicas y Técnicas
- OAI Identificador
- oai:ri.conicet.gov.ar:11336/265268
Ver los metadatos del registro completo
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Compliance and accountability-seeking: Evidence from a field experiment in ArgentinaKrakowski, KrzysztofRonconi, LucasARGENTINACOMPLIANCERECIPROCITYACCOUNTABILITYhttps://purl.org/becyt/ford/5.2https://purl.org/becyt/ford/5Does compliance with low-cost civic duties increase accountability-seeking behaviors among citizenry? We address this question by conducting a field experiment at train stations in Buenos Aires. We create exogenous variation in compliance with paying the public transportation fare by: (i) highlighting sanctions for non-compliance and ii) appealing to social norms whereby 90% passengers pay the ticket. We find that both sanctions and norms treatments raise compliance. However, only appeals to social norms make treated passengers more willing to sign a petition demanding quality public transportation service—our measure of accountability-seeking behavior. To probe the mechanisms explaining these patterns, we show that compliance invoked by adherence to norms makes subjects feel more entitled to demand accountability and trust the government to a greater extent. Our findings suggest that raising compliance through appeals to social norms may thus have wider benefits for civic behaviors.Fil: Krakowski, Krzysztof. Kings College London (kcl);Fil: Ronconi, Lucas. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de San Martín; Argentina. Alianza para la Educación de Profesionales de la Salud; Kenia. Instituto de Economía Laboral; AlemaniaNorth-Holland2025-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfhttp://hdl.handle.net/11336/265268Krakowski, Krzysztof; Ronconi, Lucas; Compliance and accountability-seeking: Evidence from a field experiment in Argentina; North-Holland; Journal of Development Economics; 175; 103492; 6-2025; 1-570304-3878CONICET DigitalCONICETenginfo:eu-repo/semantics/altIdentifier/url/https://linkinghub.elsevier.com/retrieve/pii/S0304387825000434info:eu-repo/semantics/altIdentifier/doi/10.1016/j.jdeveco.2025.103492info:eu-repo/semantics/openAccesshttps://creativecommons.org/licenses/by-nc-sa/2.5/ar/reponame:CONICET Digital (CONICET)instname:Consejo Nacional de Investigaciones Científicas y Técnicas2025-09-03T10:04:21Zoai:ri.conicet.gov.ar:11336/265268instacron:CONICETInstitucionalhttp://ri.conicet.gov.ar/Organismo científico-tecnológicoNo correspondehttp://ri.conicet.gov.ar/oai/requestdasensio@conicet.gov.ar; lcarlino@conicet.gov.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:34982025-09-03 10:04:21.698CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicasfalse |
dc.title.none.fl_str_mv |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
title |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
spellingShingle |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina Krakowski, Krzysztof ARGENTINA COMPLIANCE RECIPROCITY ACCOUNTABILITY |
title_short |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
title_full |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
title_fullStr |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
title_full_unstemmed |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
title_sort |
Compliance and accountability-seeking: Evidence from a field experiment in Argentina |
dc.creator.none.fl_str_mv |
Krakowski, Krzysztof Ronconi, Lucas |
author |
Krakowski, Krzysztof |
author_facet |
Krakowski, Krzysztof Ronconi, Lucas |
author_role |
author |
author2 |
Ronconi, Lucas |
author2_role |
author |
dc.subject.none.fl_str_mv |
ARGENTINA COMPLIANCE RECIPROCITY ACCOUNTABILITY |
topic |
ARGENTINA COMPLIANCE RECIPROCITY ACCOUNTABILITY |
purl_subject.fl_str_mv |
https://purl.org/becyt/ford/5.2 https://purl.org/becyt/ford/5 |
dc.description.none.fl_txt_mv |
Does compliance with low-cost civic duties increase accountability-seeking behaviors among citizenry? We address this question by conducting a field experiment at train stations in Buenos Aires. We create exogenous variation in compliance with paying the public transportation fare by: (i) highlighting sanctions for non-compliance and ii) appealing to social norms whereby 90% passengers pay the ticket. We find that both sanctions and norms treatments raise compliance. However, only appeals to social norms make treated passengers more willing to sign a petition demanding quality public transportation service—our measure of accountability-seeking behavior. To probe the mechanisms explaining these patterns, we show that compliance invoked by adherence to norms makes subjects feel more entitled to demand accountability and trust the government to a greater extent. Our findings suggest that raising compliance through appeals to social norms may thus have wider benefits for civic behaviors. Fil: Krakowski, Krzysztof. Kings College London (kcl); Fil: Ronconi, Lucas. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de San Martín; Argentina. Alianza para la Educación de Profesionales de la Salud; Kenia. Instituto de Economía Laboral; Alemania |
description |
Does compliance with low-cost civic duties increase accountability-seeking behaviors among citizenry? We address this question by conducting a field experiment at train stations in Buenos Aires. We create exogenous variation in compliance with paying the public transportation fare by: (i) highlighting sanctions for non-compliance and ii) appealing to social norms whereby 90% passengers pay the ticket. We find that both sanctions and norms treatments raise compliance. However, only appeals to social norms make treated passengers more willing to sign a petition demanding quality public transportation service—our measure of accountability-seeking behavior. To probe the mechanisms explaining these patterns, we show that compliance invoked by adherence to norms makes subjects feel more entitled to demand accountability and trust the government to a greater extent. Our findings suggest that raising compliance through appeals to social norms may thus have wider benefits for civic behaviors. |
publishDate |
2025 |
dc.date.none.fl_str_mv |
2025-06 |
dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion http://purl.org/coar/resource_type/c_6501 info:ar-repo/semantics/articulo |
format |
article |
status_str |
publishedVersion |
dc.identifier.none.fl_str_mv |
http://hdl.handle.net/11336/265268 Krakowski, Krzysztof; Ronconi, Lucas; Compliance and accountability-seeking: Evidence from a field experiment in Argentina; North-Holland; Journal of Development Economics; 175; 103492; 6-2025; 1-57 0304-3878 CONICET Digital CONICET |
url |
http://hdl.handle.net/11336/265268 |
identifier_str_mv |
Krakowski, Krzysztof; Ronconi, Lucas; Compliance and accountability-seeking: Evidence from a field experiment in Argentina; North-Holland; Journal of Development Economics; 175; 103492; 6-2025; 1-57 0304-3878 CONICET Digital CONICET |
dc.language.none.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
info:eu-repo/semantics/altIdentifier/url/https://linkinghub.elsevier.com/retrieve/pii/S0304387825000434 info:eu-repo/semantics/altIdentifier/doi/10.1016/j.jdeveco.2025.103492 |
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info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by-nc-sa/2.5/ar/ |
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openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by-nc-sa/2.5/ar/ |
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application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
North-Holland |
publisher.none.fl_str_mv |
North-Holland |
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Consejo Nacional de Investigaciones Científicas y Técnicas |
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CONICET Digital (CONICET) - Consejo Nacional de Investigaciones Científicas y Técnicas |
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dasensio@conicet.gov.ar; lcarlino@conicet.gov.ar |
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13.13397 |