UX debt in an agile development process: evidence and characterization
- Autores
- Rodríguez, Andrés; Gardey, Juan Cruz; Grigera, Julián; Rossi, Gustavo Héctor; Garrido, Alejandra
- Año de publicación
- 2022
- Idioma
- inglés
- Tipo de recurso
- artículo
- Estado
- versión publicada
- Descripción
- The metaphor of technical debt (TD) has generated a conceptual framework on factors that weaken the quality of software and accumulate a repair cost. However, user-related aspects like user experience (UX) receive little consideration among TD types, for reasons like the substantial focus on code TD, some dynamics inherent to agile processes, and an apparent lack of cumulative cost over time. This article has two main goals: frst, to present evidence of the existence of UXDebt as a type of TD, with a cumulative cost for the development team as well as stakeholders; second, to propose a defnition and characterization of UXDebt that may serve as a frame for further research on methods and tools for continuous management within agile processes. For the frst goal, we have compiled evidence on the current state of UXDebt from three sources: a literature review, a survey among software engineering professionals in agile teams, and the analysis of UX issues in GitHub. All sources have evidenced some form of UXDebt; surveyed practitioners have recognized its poor management with a cost for the entire team that accumulates over time. Moreover, issue tracking systems allow to visualize and measure a technical form of UXDebt. For the second goal, we have defned a conceptual model that characterizes UXDebt in terms of both technical and non-technical aspects. On the technical side, we propose the notion of UX smells which allows us to discuss concrete management activities
- Materia
-
Ciencias de la Computación e Información
Technical debt
User experience
UX smells
Refactoring
User testing
A/B testing - Nivel de accesibilidad
- acceso abierto
- Condiciones de uso
- http://creativecommons.org/licenses/by/4.0/
- Repositorio
- Institución
- Comisión de Investigaciones Científicas de la Provincia de Buenos Aires
- OAI Identificador
- oai:digital.cic.gba.gob.ar:11746/12077
Ver los metadatos del registro completo
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UX debt in an agile development process: evidence and characterizationRodríguez, AndrésGardey, Juan CruzGrigera, JuliánRossi, Gustavo HéctorGarrido, AlejandraCiencias de la Computación e InformaciónTechnical debtUser experienceUX smellsRefactoringUser testingA/B testingThe metaphor of technical debt (TD) has generated a conceptual framework on factors that weaken the quality of software and accumulate a repair cost. However, user-related aspects like user experience (UX) receive little consideration among TD types, for reasons like the substantial focus on code TD, some dynamics inherent to agile processes, and an apparent lack of cumulative cost over time. This article has two main goals: frst, to present evidence of the existence of UXDebt as a type of TD, with a cumulative cost for the development team as well as stakeholders; second, to propose a defnition and characterization of UXDebt that may serve as a frame for further research on methods and tools for continuous management within agile processes. For the frst goal, we have compiled evidence on the current state of UXDebt from three sources: a literature review, a survey among software engineering professionals in agile teams, and the analysis of UX issues in GitHub. All sources have evidenced some form of UXDebt; surveyed practitioners have recognized its poor management with a cost for the entire team that accumulates over time. Moreover, issue tracking systems allow to visualize and measure a technical form of UXDebt. For the second goal, we have defned a conceptual model that characterizes UXDebt in terms of both technical and non-technical aspects. On the technical side, we propose the notion of UX smells which allows us to discuss concrete management activities2022-10-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionhttp://purl.org/coar/resource_type/c_6501info:ar-repo/semantics/articuloapplication/pdfapplication/pdfapplication/pdfhttps://digital.cic.gba.gob.ar/handle/11746/12077enginfo:eu-repo/semantics/altIdentifier/doi/10.1007/s11219-023-09652-2info:eu-repo/semantics/altIdentifier/issn/1573-1367info:eu-repo/semantics/openAccesshttp://creativecommons.org/licenses/by/4.0/reponame:CIC Digital (CICBA)instname:Comisión de Investigaciones Científicas de la Provincia de Buenos Airesinstacron:CICBA2025-09-29T13:39:55Zoai:digital.cic.gba.gob.ar:11746/12077Institucionalhttp://digital.cic.gba.gob.arOrganismo científico-tecnológicoNo correspondehttp://digital.cic.gba.gob.ar/oai/snrdmarisa.degiusti@sedici.unlp.edu.arArgentinaNo correspondeNo correspondeNo correspondeopendoar:94412025-09-29 13:39:56.064CIC Digital (CICBA) - Comisión de Investigaciones Científicas de la Provincia de Buenos Airesfalse |
dc.title.none.fl_str_mv |
UX debt in an agile development process: evidence and characterization |
title |
UX debt in an agile development process: evidence and characterization |
spellingShingle |
UX debt in an agile development process: evidence and characterization Rodríguez, Andrés Ciencias de la Computación e Información Technical debt User experience UX smells Refactoring User testing A/B testing |
title_short |
UX debt in an agile development process: evidence and characterization |
title_full |
UX debt in an agile development process: evidence and characterization |
title_fullStr |
UX debt in an agile development process: evidence and characterization |
title_full_unstemmed |
UX debt in an agile development process: evidence and characterization |
title_sort |
UX debt in an agile development process: evidence and characterization |
dc.creator.none.fl_str_mv |
Rodríguez, Andrés Gardey, Juan Cruz Grigera, Julián Rossi, Gustavo Héctor Garrido, Alejandra |
author |
Rodríguez, Andrés |
author_facet |
Rodríguez, Andrés Gardey, Juan Cruz Grigera, Julián Rossi, Gustavo Héctor Garrido, Alejandra |
author_role |
author |
author2 |
Gardey, Juan Cruz Grigera, Julián Rossi, Gustavo Héctor Garrido, Alejandra |
author2_role |
author author author author |
dc.subject.none.fl_str_mv |
Ciencias de la Computación e Información Technical debt User experience UX smells Refactoring User testing A/B testing |
topic |
Ciencias de la Computación e Información Technical debt User experience UX smells Refactoring User testing A/B testing |
dc.description.none.fl_txt_mv |
The metaphor of technical debt (TD) has generated a conceptual framework on factors that weaken the quality of software and accumulate a repair cost. However, user-related aspects like user experience (UX) receive little consideration among TD types, for reasons like the substantial focus on code TD, some dynamics inherent to agile processes, and an apparent lack of cumulative cost over time. This article has two main goals: frst, to present evidence of the existence of UXDebt as a type of TD, with a cumulative cost for the development team as well as stakeholders; second, to propose a defnition and characterization of UXDebt that may serve as a frame for further research on methods and tools for continuous management within agile processes. For the frst goal, we have compiled evidence on the current state of UXDebt from three sources: a literature review, a survey among software engineering professionals in agile teams, and the analysis of UX issues in GitHub. All sources have evidenced some form of UXDebt; surveyed practitioners have recognized its poor management with a cost for the entire team that accumulates over time. Moreover, issue tracking systems allow to visualize and measure a technical form of UXDebt. For the second goal, we have defned a conceptual model that characterizes UXDebt in terms of both technical and non-technical aspects. On the technical side, we propose the notion of UX smells which allows us to discuss concrete management activities |
description |
The metaphor of technical debt (TD) has generated a conceptual framework on factors that weaken the quality of software and accumulate a repair cost. However, user-related aspects like user experience (UX) receive little consideration among TD types, for reasons like the substantial focus on code TD, some dynamics inherent to agile processes, and an apparent lack of cumulative cost over time. This article has two main goals: frst, to present evidence of the existence of UXDebt as a type of TD, with a cumulative cost for the development team as well as stakeholders; second, to propose a defnition and characterization of UXDebt that may serve as a frame for further research on methods and tools for continuous management within agile processes. For the frst goal, we have compiled evidence on the current state of UXDebt from three sources: a literature review, a survey among software engineering professionals in agile teams, and the analysis of UX issues in GitHub. All sources have evidenced some form of UXDebt; surveyed practitioners have recognized its poor management with a cost for the entire team that accumulates over time. Moreover, issue tracking systems allow to visualize and measure a technical form of UXDebt. For the second goal, we have defned a conceptual model that characterizes UXDebt in terms of both technical and non-technical aspects. On the technical side, we propose the notion of UX smells which allows us to discuss concrete management activities |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-10-27 |
dc.type.none.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion http://purl.org/coar/resource_type/c_6501 info:ar-repo/semantics/articulo |
format |
article |
status_str |
publishedVersion |
dc.identifier.none.fl_str_mv |
https://digital.cic.gba.gob.ar/handle/11746/12077 |
url |
https://digital.cic.gba.gob.ar/handle/11746/12077 |
dc.language.none.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
info:eu-repo/semantics/altIdentifier/doi/10.1007/s11219-023-09652-2 info:eu-repo/semantics/altIdentifier/issn/1573-1367 |
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info:eu-repo/semantics/openAccess http://creativecommons.org/licenses/by/4.0/ |
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openAccess |
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http://creativecommons.org/licenses/by/4.0/ |
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Comisión de Investigaciones Científicas de la Provincia de Buenos Aires |
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CIC Digital (CICBA) - Comisión de Investigaciones Científicas de la Provincia de Buenos Aires |
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